Over 20,000 customers in Finland have chosen us as their electricity company, and 84 % of our customers who responded would recommend us to their friends.
The most important thing for us is that our customers can trust that everything will work as it should. Based on our customer survey (05/2025, n=4542), Cheap Energy stands out in Finland for its ease of use, smooth service, and cheap electricity contracts.
Customer satisfaction survey 05/2025, 4542 responses.
Many of our customers describe their experience simply: the service works. The most important thing when choosing an electricity contract is peace of mind – and that is exactly what we want to offer.
Customers appreciate the accessibility and helpfulness of our customer service.
The clarity of our communications is also highlighted: emails, websites, and the ordering process are considered understandable and clear, without a flood of unnecessary marketing messages.
“Everything works well, no complaints.”
“Everything went as it should.”
“Thank you, best electricity company!”
Client feedback highlights overall satisfaction without the need for further justification of the service.
When electrical matters do not require additional attention, our clients can focus on more important matters.
The ease of use and client experience of the service receive considerable praise.
For us, this is a sign that we are succeeding in making electricity hassle-free.
"I have been satisfied."
"Thank you, it works great!"
For many customers, low price is an important factor in their choice.
Cheap Energy combines competitive prices with reliable service.
“Cheap, price is the deciding factor.”
“Good work, it’s good that there is competition on prices.”
“Everything works as it should. An app for monitoring consumption would be nice, but if it would raise prices, we’d rather do without.”
Over 20,000 customers in Finland have chosen us as their electricity company, and 84 % of our customers who responded would recommend us to their friends.
The comments in italics are feedback provided by customers in Cheap Energy's customer satisfaction survey conducted in May 2025. A total of 4,542 Cheap Energy customers responded to the survey.
Reliable
Everything works as it should
Cheap Energy Finland Oy – also known as Cheap Energy or Sheep Energy – a beloved child has many names – is one of Finland's most agile electricity sales companies.
We believe that cheap electricity does not have to be complicated or expensive. We offer our customers clear and inexpensive electricity contracts and serve households throughout Finland – always based on the principles of fair prices and smooth service.
Cheap Energy was founded to bring a simpler and cheaper way to buy electricity to the market. Our operations are guided by the idea that the customer's interests always come first – that's why we keep our pricing honest and our service human. Today, Cheap Energy employs 20 hard-working professionals, and tens of thousands of Finns who value straightforward and affordable electricity contracts have already joined our customer base.
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