About us

Who are we at Cheap Energy?
It all started with expensive electricity...

Cheaper electricity contracts through Finland

Cheap Energy is a Finnish electricity company offering affordable electricity contracts to households all across Finland. Our goal is to make choosing an electricity contract as easy as possible: clear pricing, easy-to-understand terms, and customer service that is there to help whenever needed.

Cheap Energy was founded on the idea that buying electricity should not be difficult or unnecessarily expensive. The energy crisis showed many Finns just how complicated electricity pricing and comparing contracts can feel. We want to offer a simpler alternative.

Challenging traditional energy companies

Cheap Energy is part of the Swedish Elify Energy Group, which operates across several Nordic countries and focuses on electricity retail. The group includes multiple electricity companies in Sweden, Finland, Norway, and Denmark.

We challenge the operating and pricing models of traditional energy companies by being openly affordable. As our name suggests, our goal is to provide:

  • genuinely affordable electricity contracts
  • clear and transparent pricing
  • service with the customer’s best interest first

Nearly 30,000 Finns have already chosen us as their electricity provider. We carry this trust with pride and continuously strive to improve our operations and develop our services further.

For us, it is important to operate responsibly and with a long-term perspective. We want to remain a reliable provider of electricity contracts for our customers well into the future.

How do our customers like us?

Read more about our customers' views on us

Customer count

Almost 30,000 customers in Finland have already chosen us as their electricity company

Customer satisfaction

Our customers rated us 4.29 out of 5 for overall satisfaction!

Would you recommend us to a friend?

As many as 84% of our customers would recommend us to a friend

Customer service

If you have any questions about your electricity contract, our professional customer service team is here to help. You can contact us by phone or email.

You can find our customer service opening hours here.

Working at Cheap Energy

Around 30 employees work in Elify Energy’s Finnish operations. Our office is located in Kalasatama, Helsinki. You’ll enjoy working with our team if you value:

  • Low hierarchy: we work together flexibly regardless of job titles.
  • Varied responsibilities: as a smaller team, we offer opportunities for diverse tasks and professional growth.
  • A comfortable office: having a pleasant workplace matters to us, and our Kalasatama location is easily accessible.
  • Employee wellbeing: maintaining a healthy work-life balance is important to us, and we also provide occupational healthcare along with sports and lunch benefits.

If you’re interested in working with Cheap Energy, don’t hesitate to send us an open application at: [email protected]

Cheap Energy's values

On the customer’s side

For us, the customer always comes first. Choosing, ordering, and managing an electricity contract should be simple. Our customer service is easy to reach, and we actively listen to and act on our customers’ feedback.

Cheap

Electricity is a basic necessity, and it should be available at a reasonable price. We reward active customers, those who compare prices and make smart choices get the lowest rates. But even with low prices, we never compromise on quality or reliability.

Transparent

Openness and easy-to-understand products are key to a better customer experience. Transparency is at the heart of what we do: our customers always know what they’re paying for.

Brave

We’re not afraid to shake things up to deliver affordable, high-quality electricity. We innovate and improve our services in smart, cost-efficient ways.

Price guarantee for electricity contracts – What?!

Our goal to offer cheap electricity to consumers across Finland isn’t just talk; we put words into action. May we introduce: Price Guarantee for 24-month and 36-month fixed-price electricity contracts.

Did you sign an electricity contract with Cheap Energy, but found a similar contract somewhere else for cheaper? If it’s been 14 days or less since you made your contract, send a message to our customer service with the price details of the cheaper contract. If the terms of the price guarantee are met, we’ll match the price – and beat it with an additional discount of -0.1 c/kWh! Amazing, right?

Read more about the price guarantee

The price guarantee is valid from 16.9.2024 onwards until further notice.

Customer service contact information

Anything to ask about your electricity contract?

[email protected]
030 660 6490
 (local network charge/mobile call charge)

Opening hours on weekdays 9–17

Media

[email protected]

Lassi and the Energy Thieves – Why is electricity so expensive?

In the story Lassi and the Energy Thieves, you’ll join Lassi the Lamb in a thrilling adventure to save the pastures from greedy energy thieves. Jump into the journey with Lassi and find out why on earth electricity is so expensive.

The comic book (FI)