About us

Who are we at Cheap Energy?
It all started with expensive electricity...

Cheaper electricity contracts through Finland

The energy crisis hit Finns with shockingly high electricity prices. It made us (and many others) ask: why is electricity so expensive? We figured there had to be a cheaper way – and we made it our mission to bring affordable electricity to everyone in Finland. Today, we offer low-cost electricity contracts across the country.
Cheap Energy is a Finnish electricity company and part of the Nordic energy group Elify Energy Group. We challenge the traditional energy companies and their pricing models by being openly affordable. Just like our name says, our goal is to:

  • offer consumers cheap electricity

  • never compromise on quality

  • act in the customer’s best interest

  • make electricity fun and easy to understand.

With a lean business structure, we deliver electricity to everyday Finnish consumers at the lowest possible price, without sacrificing quality.

At the same time, we break down the complexity of the electricity market for everyone. Our mascot, Lassi the Lamb, reveals the secrets of the energy industry through an engaging comic book.

Cheap Energy's values

On the customer’s side

For us, the customer always comes first. Choosing, ordering, and managing an electricity contract should be simple. Our customer service is easy to reach, and we actively listen to and act on our customers’ feedback.

Cheap

Electricity is a basic necessity, and it should be available at a reasonable price. We reward active customers, those who compare prices and make smart choices get the lowest rates. But even with low prices, we never compromise on quality or reliability.

Transparent

Openness and easy-to-understand products are key to a better customer experience. Transparency is at the heart of what we do: our customers always know what they’re paying for.

Brave

We’re not afraid to shake things up to deliver affordable, high-quality electricity. We innovate and improve our services in smart, cost-efficient ways.

Responsibility and sustainability

We act responsibly toward our customers, partners, and colleagues. We explain electricity contracts and pricing clearly and offer zero-emission add-on services. Cheap Energy aims to create not just low-cost electricity, but also positive impact for Finnish society, the economy, and the environment.

Environment and climate

Every electricity contract includes the option to add certified guarantees of origin: 100% renewable wind power or fossil-free electricity. When you choose the eco-friendly add-on, you ensure that the amount of electricity you use is sourced from that specific certified type, wind or fossil-free power. We also factor environmental and climate considerations into our business decisions.

Society

We take our social responsibilities seriously, both as an employer and in how we serve our customers. We treat each other and our customers with respect and equality, and we value diversity. We also want to give back to society through planned sponsorships. Cheap Energy supports sports and well-being by backing local sports initiatives. As we grow, we aim to expand our sponsorship efforts to support local youth activities and sports more broadly.

Economy

Our goal is to offer customers low prices, but even more important to us is financial responsibility and long-term thinking. We want to be a trusted, high-quality, long-term electricity provider.
Our financial strength comes from being part of the Nordic Elify Energy Group.

Working at Cheap Energy

Cheap Energy is part of the Nordic Elify Energy Group. Elify Energy employs 28 people in Finland, all based in our office in Kalasatama, Helsinki. You’ll enjoy being part of our team if you’re into:

  • A flat hierarchy: we work together flexibly, no matter your title.

  • Versatile tasks: a smaller team means more variety and chances to grow.

  • A cozy office: we care about comfort, and our Kalasatama location is easy to reach.

  • Employee well-being: work-life balance matters, and we offer occupational health care, exercise, and lunch benefits.

Interested in working with us at Cheap Energy? Send us an open application at: [email protected]

How do our customers like us?

Customer count

Over 17,000 customers in Finland have already chosen us as their electricity company

Customer satisfaction

Our customers rated us 4.29 out of 5 for overall satisfaction!

Would you recommend us to a friend?

As many as 84% of our customers would recommend us to a friend

Price guarantee for electricity contracts – What?!

Our goal to offer cheap electricity to consumers across Finland isn’t just talk; we put words into action. May we introduce: Price Guarantee for 24-month and 36-month fixed-price electricity contracts.

Did you sign an electricity contract with Cheap Energy, but found a similar contract somewhere else for cheaper? If it’s been 14 days or less since you made your contract, send a message to our customer service with the price details of the cheaper contract. If the terms of the price guarantee are met, we’ll match the price – and beat it with an additional discount of -0.1 c/kWh! Amazing, right?

Read more about the price guarantee

The price guarantee is valid from 16.9.2024 onwards until further notice.

Customer service contact information

Anything to ask about your electricity contract?

[email protected]
030 660 6490
 (local network charge/mobile call charge)

Opening hours on weekdays 9–17

Lassi and the Energy Thieves – Why is electricity so expensive?

In the story Lassi and the Energy Thieves, you’ll join Lassi the Lamb in a thrilling adventure to save the pastures from greedy energy thieves. Jump into the journey with Lassi and find out why on earth electricity is so expensive.

The comic book (FI)